Questions About Logging In

What is my username?

If you are an ISSCR member or have provided your email address at a past meeting, this email address is your username. If you have not provided your email address at a meeting or are not a member, you can create a new username.

All ISSCR members have received a new password by email. If you are having trouble and your email address has recently changed contact us at +1-224-592-5700 or isscr@isscr.org to update your username. If your email address has not recently changed, click forgot username and/or password to reset your password.

What is my password?

All usernames and passwords have recently been reset. All ISSCR members have received a new password by email. If you do not have your new password, please click forgot username and/or password to reset. Please contact us at +1-224-592-5700 or isscr@isscr.org if you continue to have trouble.

My username isn't working. How do I update it?

If your email address is not working as your username, please contact us at+1 224-592-5700 or isscr@isscr.org to have it updated.

How do I update my contact information?

Please contact +1 224-592-5700 or isscr@isscr.org to have it updated.

Questions About Membership

When does my ISSCR membership expire?

The ISSCR membership year runs annually from January 1 to December 31. All dues expire December 31 of the year in which you paid your membership dues. The ISSCR does not have prorated or partial year memberships.

When is my ISSCR membership active?

Your membership will become active after payment has been processed and all endorsements or certifications have been verified. Please note that payments by check and wire transfer may delay membership activation.

Does my ISSCR membership need to be certified by a director or advisor?

Trainee members (students and postdocs) must be certified by a training director or advisor. During the application process, an email is generated and sent to the training director or advisor you identify. That person must verify your status as a student or fellow. If you are not verified within 30 days, your application may be voided. Please contact us at +1 224-592-5700 or membership@isscr.org if you are experiencing issues with verification.

Exceptions: If you have been a member within the last 4 years, certifications are waived. However, you must be certified on an annual basis after 4 years as a student or fellow.

My training director certification request expired. Now what?

After you submit your Trainee member application, we send an initial request and periodic reminders on your behalf to your director of advisor. It is your responsibility to ensure your training director or advisor receives and certifies your application. Please contact us at +1 224-592-5700 or membership@isscr.org to discover why your certification request expired.

Tip: Please verify that the automated email to your training director was not caught by a junk mail or spam filter.

Does my ISSCR membership need to be endorsed by another member?

Members and affiliate members must be endorsed by a current ISSCR member or the membership committee. During application, an email is generated and sent to the member you identify for endorsement or the membership committee should you not identify a current ISSCR member for endorsement. That person will receive an email asking for your endorsement. If you are not endorsed within 30 days, your application may be voided. Please contact us at +1 224-592-5700 or membership@isscr.org if you are experiencing issues with endorsement.

Exceptions: If you have been a member within the last 5 years, endorsements are waived.

My endorsement request expired. Now what?

It is your responsibility to ensure a fellow member endorses your application, though we will send periodic reminders on your behalf. Please allow 7-10 business days for membership committee review. Please contact us at +1 224-592-5700 or membership@isscr.org if you are experiencing issues with endorsement.

Tip: Please verify that the automated email to your fellow member was not caught by a junk mail or spam filter.

Do I need to upload a copy of my CV?

Member and affiliate members must upload a copy of their CV during the application process.

Exceptions: If you have been a member within the last 5 years, the CV requirement is waived.

Why do I need to answer questions about myself and my work?

We ask our members for information that will help us know more about who we are as a community, what our interests are, and where we are from. This helps us build better programs and better serve our members. It also helps us demonstrate trends in our field that can be useful for determining our collective strengths and weaknesses. Some questions we ask about you are optional, though we encourage you to answer them so we can better serve your interests.

Why was I assigned that membership category?

Based on your answers during application, you will be assigned a member category. If you feel the category you were assigned is incorrect, please contact us at +1 224-592-5700 or membership@isscr.org

I chose the wrong method of payment. How do I change it?

If you chose to pay by check or wire transfer during checkout, but now wish to pay with a credit card, you may enter the application again and pay by credit card. If a charge for a wire transfer fee remains on your bill, please contact us at +1 224-592-5700 or membership@isscr.org to have it removed or refunded.

What if I can’t afford ISSCR membership?

The International and Membership Committees consider the full cost of ISSCR membership prohibitive for some countries. Members whose sole laboratory is in one of the following countries are eligible to receive reduced dues.

Countries Eligible for Reduced Dues

For questions regarding registration for the Annual Meeting, pleasure visit the ISSCR 2015 FAQ page